We are here to help you fulfill your vision of how your business should run. This drives our software development process. By understanding the complexities and nuances of your company, we design and implement solutions that align your systems and processes with your vision whether it be a mobile application for your maintenance crew or a new, enterprise analytics engine in the cloud. With our Cirrus approach to pricing and project management, SandBox Union should be the ONLY place you go to for software development, design, and support.
We start by coming to an agreement of how success will be measured. Then, we work to understand your current process, how people interact with the solve the problem(s) today and where the real opportunities exist. From there, we create a project plan that’s tied directly with your needs and fits into your unique processes or ways of thinking.
We know custom software isn’t cheap, but we also know growing companies that employ tailor-made solutions have a unique competitive edge in their market. Our goal at the end of each project is to have you up and running on your new system quickly so you can start seeing a return on your investment.
With custom software, your customers and your employees are now your end-users. During the process, we’ll be engaging with them to ensure that we’re creating an experience that’s easy-to-use and accomplishes their goals quickly and effectively. We like to find out what motivates them, what demotivates them, what “jobs” need to be done, and much more.
Software projects are rarely “done.” Most of the lifelong cost of a custom application is in the ongoing enhancements/maintenance and the infrastructure costs. Luckily, we’re with you for the long-haul. We’ll host, maintain and manage your system to keep it operating efficiently so you can see long-term cost savings and keep your system operational over a longer period of time.
You have the vision for how you want your business to run and how this solution fits into that vision. We help create a tangible Project Success Plan based on your goals and work directly with your team to set the stage for achieving that success for this project and beyond.
SBU collaborates with your team to clarify use cases, system requirements, and preferred user interface and experience as a foundation for development. Our process includes checkpoints as well as working your feedback in along the way in order to produce the best system and product for your business.
You hire us to build custom software in order to make or save money. Until it’s released, software can’t do either. We help you determine the proper hosting, licensing and distribution mechanism for your system. For example, whether it’s internal, shared, dedicated or cloud, our expertise is available to get your software safely deployed and responsibly hosted.
Given how critical system adoption is to your success, we help you with an “adoption is not optional” approach. We work closely with you in gathering feedback, training users, configuring & optimizing the system, managing the process of going live, and continuing the Adoption Program through the first several months after launch.
SBU’s approach to support covers everything to keep your system running smoothly (system monitoring, proactively resolving issues, optimization, and more) as well as continuing to improve the value of your systems through ongoing analysis, consultation, and new features & enhancements.
Our goal is to keep you focused on growing your business while we worry about delivering the tools you need to become a technology leader. Whether you’re a startup or a growing company, we’re available for the long-term to maintain and extend your applications lifetime value and usefulness.
You should focus on running and growing your business, not worrying about things like servers. We’ll protect your investment, keep your infrastructure running smoothly 24/7, and give your users something they can rely on every day. With straightforward pricing and proactive support, we handle hosting for our clients and support more than 1M users daily. This includes: ongoing feature enhancements and fixes, server setup and OS updates, usage optimization, performance optimization, security monitoring and protection, nightly backups, and compliance requirements like HIPAA.
We work with organizations that have a feeling and mindset for growth, hungry
for creativity and are ready to build some amazing digital products.